Website Support

Web studio Digital Century can take on the responsibility for the support of your web resource. From the first day your website is on-line there might be some problems, whether it is temporary suspension of the website or simply you would need to update the information on the site.

Support will allow smaller customers to: always be confident in the efficiency of its web resource  not worry about paying bills and resolving problems associated with hosting  easily and promptly update information on the site

Holders of ‘Digital Century’ CMS (Content Management System) can also count on: constant updating of the functionality of our CMS that makes the process of site management increasingly simple and more complete  further development of modules you may require, which add the necessary functions to the site, whether it is search, contact forms or data processing catalogues and lists

Site Maintenance and Support includes:

1. Regular payments for the domain name 
   A domain name, for example yoursite.co.uk or other is acquired for a period of 1 or 2 years from the registrar. Upon the expiration of the order, annual payments are made for the extension of registration of the domain name.
2. Maintenance of the status of the site in an accessible on the Internet (Fees for the hosting site) 
   For the site to be present, visible on the internet, it is necessary for the website to be put on a computer that would constantly been switched on, connected to the Internet and had a fairly wide access channel, so that several users could easily access the site. Such a computer is called the hosting platform or a server. Some companies organize the server, providing a separate computer for their sites. The problem is that the server which hosts the site requires proper administration (by a specialist), to ensure the smooth operation of the server (uninterruptible power supply units), to provide a continuous and fast Internet connection so that users would not have to wait for long downloading of the website. Since all these conditions are quite difficult to implement, a hosting platform/server is leased from a hosting provider. 
3. Advising a customer on the configuration and use of the site, as well as ways to address challenges facing the Customer by telephone, e-mail and in person
   The owners of the website from time to time have relating to the administration of their site (CMS). Our support team are ready to suggest how best to implement needed functionality, provide detailed instructions, suggest best way to introduce something new to the site.
4. Technical problem solutions related to its improper functioning of the site
   The site with the administrative system is complex software. Despite the stable working of the software, from time to time the errors could be detected which need to be corrected, including errors which do not depend on us. For example, with the releases of the new versions of browsers, in which we cannot predict the way how the site is displayed. As a result it may happen that the site would not be displayed right in these browsers and this would create negative feelings among users. Our Web studio eliminates such problems when they are detected with our maintenance.
5. Monitoring of consistency of the site working and preventing disruptions
   With our hosting account we regularly back up data in case the recovery of lost data is required.